FAQs

What is a Compounding Pharmacy?

Compounding is the art and science of preparing a customised medication. Read More.

How much time does it normally take to prepare a compounded medication?

We need 24 hours notice from the time we receive a copy of your prescription. Read More.

Can we order OTC (Over The Counter) products over phone?

Yes. Over The Counter products do not require a prescription and can be ordered over the phone, by fax or by email. Do not forget to include your name, contact number, delivery address, and your payment option. Read More.

How should I dispose of my medications that I no longer need or that have expired?

The best and safest way to dispose of your unwanted medications is to return them to your pharmacist or physician for disposal as hazardous waste material.

What is a Diabetes MedsCheck?

This is a free service funded by the Australian Government which will help you, in free consultation with your pharmacist, better manage your medicines. Read more.

How much do you charge for SMS Script Reminders?

SMS Script Reminder is another free service to ensure you take your medication safely, effectively and on-time. Read More.

Do you offer any loyalty rewards?

We have a simple loyalty reward program where you are rewarded immediately, as well as for each purchase you make with us. Read More.

Can you help me with my diabetes?

We are a Diabetes Australia NDSS sub-agent and provide the highest level of diabetes care as well as all the products you may require. Read More.